The Importance of Smiling

There has been a lot of complaining over the past several years within the media in regards to the increasing lack of civility among the individual members of our society. And indeed it seems that far too many businesses no longer train their employees in how to correctly serve their customers. Leading to a steadily increasing amount of employees who have forgotten that it is the CUSTOMER who ultimately PAYS their SALARY.

What part of no customer + no sales = no jobs do these people not understand.

Thanks to radical feminism increasing numbers of today’s women (both old and young) have developed an arrogance (that rivals any I’ve seen in males). Along with  a negative attitude towards men that makes dealing with them not only a trying ordeal but a very bad experience to be avoided as much as possible.

This afternoon I arrived at my medical doctor’s office to drop off some paperwork; my employer requires to be filled out by my doctor before allowing me to return to work. And before I could hand over the envelope containing the paperwork to the receptionist after I’d explained to her what I needed. Another female who looked to be in her mid twenties rudely interrupted by taking the envelope and proceeded to pull out one of the forms part way and read it. She then told me that I would need to fill out a form which she then handed to me and that there would be twenty-five dollar fee.

During the entire time I interacted with her including when she rudely interrupted my interaction with the receptionist and I returned the form to her. Not once did she ever smile or act friendly while she was as cold and impersonal as an ice cube, direct and flat out demanding. Leaving me with the perception that as far as she was concerned I was just another bug on the rug that needed to be put in its place by being stomped on.

Not a very good first impression (this was the first time and I hope the last time I ever have to interact with her) for those working in the front office to leave with a patient. Especially when those employed by that office are dependant on receiving prompt payment from my employer provided insurance as well as my co-pay. One would think that not only did I deserve to be treated with a modicum of respect but thanked as well for allowing them to serve my needs.   

Unfortunately that is highly unlikely to ever happen at least not in my lifetime. Instead of leaving my doctor’s office with a smile on my face looking forward to returning on my next appointment. This employee’s demeaning conduct and lack of courtesy towards me  left me not only feeling angry but wondering if I should consider changing doctors as well.

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